Problematic aspects of staffing the domestic pharmacy segment in the context of pharmaceutical safety
DOI:
https://doi.org/10.14739/2409-2932.2025.1.320793Keywords:
pharmaceutical safety, pharmaceutical care, pharmacists, human resource potential, pharmacy, pharmacy institution, pharmaceutical organization, pharmacy segment, pharmaceutical sector, healthcare industryAbstract
The aim of the work is to identify problematic issues of human resource potential in the domestic pharmacy segment from the point of view of pharmaceutical safety.
Materials and methods. The work used information search, critical and comparative analysis, online surveys, generalization and interpretation of results. The research materials were scientific publications on the researched issue, the results of an online survey of pharmacy employees during September – December 2024 using the Google Forms platform.
Results. A list of problematic issues of personnel management in the pharmacy segment of the pharmaceutical sector of the healthcare industry was identified: pharmacies employ persons who do not have the right to participate in the provision of pharmaceutical care, since they do not have a pharmaceutical education; neglect by pharmacy management of the norms of law when applying for a job, choosing a position and documenting employment; high staff turnover; formation of work shifts in violation of labor legislation recommendations; an increase in the number of unprofessional obligations based on violation of ethical norms of the profession. It was found that the personnel policy of pharmacies for the majority of pharmaceutical specialists is not understandable, opaque, formal and not implemented. This causes rapid professional burnout, deterioration of the psychological state and pushes pharmaceutical specialists to change their field of activity, and also affects the quality of pharmaceutical care provided to the population in pharmacies. It was established that the top management of the health care and education and science systems, against the background of partial attempts to solve problems with the critical situation in pharmaceutical education, today lacks strategic plans regarding the staffing of the pharmaceutical sector of the health care industry. The issue of developing and implementing the Concept of Pharmaceutical Safety in Ukraine is actualized.
Conclusions. Based on the data set of an online survey of pharmacy employees, an analytical study of problematic issues of personnel potential in the domestic pharmacy segment was carried out and, based on its results, the prospects for the creation and implementation of the Concept of Pharmaceutical Safety in Ukraine were considered.
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